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Dr. Hanby,

Can't imagine your "day to day" schedule but we just wanted you to know you are so appreciated  and admire your high standard of care. You have helped so many folks get back to their daily activities in life...

Thanks for all you do..

Carold & Gerald Harrell

Dear Dr. Deimel & team,

I want to thank you, Amy, Summer & Kevin. Being new to Arkansas, I was blown away by your dedication & all the help you gave me thru this ordeal I have been through. Again, thank you.

Sherri Logsdon & Sweetie Pie

Dr. Deimel,

Thank you so much for getting me into the clinic for the injection. My pain has gone from 8-10 to 1-2 at this moment. I hope it stays there and then completely diminish. I cannot thank you enough for making me feel less pain.

Do appreciate your help and Miss Summer assistance also in getting everything ready for me.

Thanks again and have a wonderful day.

Luti

In the midst of the pandemic, I wanted to share some good news and express my appreciation for the world class surgeons we have on staff at Washington Regional.

Dr. Ratcliff, you are aware that my 85 year old mother, Alice Schaller, was originally scheduled to have hip replacement in April but due to a situation with her primary, it was cancelled prior to shutting down all elective procedures. I made a change in her primary care and rescheduled her for June, gambling that Covid-19 situation would be under control.

Dr. Hanby performed my Mom's right total hip replacement without complications on June 15th. She spent the week in the hospital and was cared for flawlessly. Keith managed to check on her personally a couple of times and take her a few things she needed since I was not able to visit.

While all of this seems pretty routine, I want to also provide some background on a vascular condition my mother was born with and is the oldest person we know of that has the rare condition. She has Klippel Trenaunay Syndrome, a rare congenital vascular disorder. The affected limb is typically longer, larger, warmer than usual as well as softer bones. The affected limb/part of body typically has port wine stains, varicose veins, malformed veins/blood vessels. There is no cure and treatment is essentially non-existent. She has worn a custom compression leotard for the past nearly 50 years to minimize extreme edema and pain. She can bleed and/or clot at the same time which of course causes extreme risk for any surgery. My Mother's entire right side from her toes to her waist are affected. This was anything but a routine procedure.

When we met with Dr. Hanby back in February, he indicated Mom was a candidate for hip replacement because her hip was in such bad shape. My only comment to Dr. Hanby was that IF he was comfortable with performing the procedure, we were 100% confident in his ability. I know his reputation as well as first hand, in performing Keith's knee replacement that Dr. Hanby is not only qualified, competent and capable, but is the ONLY surgeon I would trust to perform the procedure on my mother.

Just prior to the surgery, my mother never expressed this to me, but did later to Keith - that she did not expect to wake up from surgery. She knew she had no options left if she wanted to have any chance at a better quality of life. Over the past two years, Mom had gone from someone extremely active and energetic to using a regularly, to a walker and ultimately to wheelchair for most appointments outside the home. She was barely able to navigate stairs, her gait was extremely unsteady and was essentially bedridden at home.

We hoped for a return to a better quality of life, with use of a cane. The last 6 weeks have been nothing short than a miracle as she is now back to using a cane and can navigate stairs quite well. A side note - Mom's right leg is longer and larger and thus her knees never "matched up." Dr. Hanby mentioned some pulling or adjusting he did (I will clarify that next week when we go for her post-op appt), BUT he knees now match up! Mom is amazed and overjoyed!

Four years ago when Keith said he had a job offer in Fayetteville, Arkansas, I can tell you honestly I was not excited. However, in the past four years, we have met some of the best people we have ever known and have experienced nothing less than world class medical care for our entire family. I am not only thankful, but grateful to be in Northwest Arkansas, in Fayetteville and an employee of Washington Regional.

Have a great afternoon!

Deanna D.

Dr. Hanby and staff –

Just a note to express my appreciation for the joint reunion luncheon last week. I am amazed and grateful that you do this for your patients. It is good to see you again and visit with people who have shared their experience. Most of all I am grateful for my new knees that have given me back my life.

Thank you,

Dorothy C.

Dr. Randolph and staff,

We just wanted to let you know how much we appreciate all you did for Clinton's surgery! It was a success! All his symptoms are gone! You don't get told enough that what you do is life-changing to the patients you help! May God bless your practice!

Thank you!

 

Dr. Hanby, Weona, and team,

Just wanted to say thank you for the care and coordination. Special thanks to Kim for helping me with FMLA! Would not have had Mark so anywhere else for RKTA!

Dear Dr. Deimel,

I just wanted to get you a gift to share my appreciation for performing my spinal cord stimulation surgery. I have been passed down from doctor to doctor and denied help based on being a complicated case. Please enjoy this gift after a long hard days work.

Thank you and God bless.

Everyone cares and treats you like family. Hate to say the Occupational therapist, Sarah, left!!!

On Oct. 4, 2021, had lower spine surgery performed by Dr. Gannon Randolph and his surgical team. The entire procedure, from admitting, pre-op, surgery, and post-op was done with the greatest care, compassion, and professionalism. The results were exactly as predicted and I no longer have any leg pain. I had a total knee replacement with Dr. Handby in 2017 with excellent results, my sincere thanks to all involved and would certainly recommend Ozark Orthopaedic to anyone needing such services.

Dr. Benefield,

Had a joint replacement on my thumb- so glad I did-when your hand hurts it is no fun and when he said he would do the surgery I was so happy. NO PAIN anymore-some stiffness from the recovery but working on that! Dr. Benefield and his whole staff were so easy to work with, The staff at the Precision hospital were also very friendly and took very good care of me.

Dear Dr. Diemel and team,

I want to thank you, Amy, Summer, and Kevin. Being new to Arkansas, I was blown away by your dedication and all the help you gave me through this ordeal I have been through.

Again, thank you.

Sherri L. & Sweetie Pie