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Patient Services

Get back to the activities you love

An orthopaedic condition is the most common reason people seek medical care. Our goal is to get you back to the activities you love as quickly as possible. From the board certified and eligible attending physician, to our highly-trained technicians and therapists and our friendly, helpful staff members, you’ll be the center of attention at Ozark Orthopaedics.

Convenient, compassionate care

As a leading orthopaedic provider, we offer high quality, compassionate patient care in four convenient Northwest Arkansas locations. From the moment you book your appointment, through your treatment and therapy, you’ll find we provide the most convenient, effective care available. Getting you back to a healthy, active live style as quickly as possible is what drives our team.

Our board certified and eligible physicians and staff employ the latest technology to provide you complete bone and joint care. Our areas of specialization include:

Schedule an appointment with us today.

TESTIMONIALS


Read what our patients have to say about their orthopaedic care.

I Want to Thank You

Dear Dr. Diemel and team,

I want to thank you, Amy, Summer, and Kevin. Being new to Arkansas, I was blown away by your dedication and all the help you gave me through this ordeal I have been through.

Again, thank you.

Sherri L. & Sweetie Pie

Sherri L.

Ozark Orthopaedics
5
2021-07-09T15:11:04+00:00

Sherri L.

Dear Dr. Diemel and team, I want to thank you, Amy, Summer, and Kevin. Being new to Arkansas, I was blown away by your dedication and all the help you gave me through this ordeal I have been through. Again, thank you. Sherri L. & Sweetie Pie

I am not only thankful, but grateful to be in Northwest Arkansas, in Fayetteville and an employee of Washington Regional.

Good morning,

In the midst of the pandemic, I wanted to share some good news and express my appreciation for the world class surgeons we have on staff at Washington Regional.

Dr. Ratcliff, you are aware that my 85 year old mother, Alice Schaller, was originally scheduled to have hip replacement in April but due to a situation with her primary, it was cancelled prior to shutting down all elective procedures. I made a change in her primary care and rescheduled her for June, gambling that Covid-19 situation would be under control.

Dr. Hanby performed my Mom's right total hip replacement without complications on June 15th. She spent the week in the hospital and was cared for flawlessly. Keith managed to check on her personally a couple of times and take her a few things she needed since I was not able to visit.

While all of this seems pretty routine, I want to also provide some background on a vascular condition my mother was born with and is the oldest person we know of that has the rare condition. She has Klippel Trenaunay Syndrome, a rare congenital vascular disorder. The affected limb is typically longer, larger, warmer than usual as well as softer bones. The affected limb/part of body typically has port wine stains, varicose veins, malformed veins/blood vessels. There is no cure and treatment is essentially non-existent. She has worn a custom compression leotard for the past nearly 50 years to minimize extreme edema and pain. She can bleed and/or clot at the same time which of course causes extreme risk for any surgery. My Mother's entire right side from her toes to her waist are affected. This was anything but a routine procedure.

When we met with Dr. Hanby back in February, he indicated Mom was a candidate for hip replacement because her hip was in such bad shape. My only comment to Dr. Hanby was that IF he was comfortable with performing the procedure, we were 100% confident in his ability. I know his reputation as well as first hand, in performing Keith's knee replacement that Dr. Hanby is not only qualified, competent and capable, but is the ONLY surgeon I would trust to perform the procedure on my mother.

Just prior to the surgery, my mother never expressed this to me, but did later to Keith - that she did not expect to wake up from surgery. She knew she had no options left if she wanted to have any chance at a better quality of life. Over the past two years, Mom had gone from someone extremely active and energetic to using a regularly, to a walker and ultimately to wheelchair for most appointments outside the home. She was barely able to navigate stairs, her gait was extremely unsteady and was essentially bedridden at home.

We hoped for a return to a better quality of life, with use of a cane. The last 6 weeks have been nothing short than a miracle as she is now back to using a cane and can navigate stairs quite well. A side note - Mom's right leg is longer and larger and thus her knees never "matched up." Dr. Hanby mentioned some pulling or adjusting he did (I will clarify that next week when we go for her post-op appt), BUT he knees now match up! Mom is amazed and overjoyed!

Four years ago when Keith said he had a job offer in Fayetteville, Arkansas, I can tell you honestly I was not excited. However, in the past four years, we have met some of the best people we have ever known and have experienced nothing less than world class medical care for our entire family. I am not only thankful, but grateful to be in Northwest Arkansas, in Fayetteville and an employee of Washington Regional.

Have a great afternoon!

Deanna DeMars
Ozark Orthopaedics
5
2020-08-06T13:36:16+00:00
Good morning, In the midst of the pandemic, I wanted to share some good news and express my appreciation for the world class surgeons we have on staff at Washington Regional. Dr. Ratcliff, you are aware that my 85 year old mother, Alice Schaller, was originally scheduled to have hip replacement in April but due to a situation with her primary, it was cancelled prior to shutting down all elective procedures. I made a change in her primary care and rescheduled her for June, gambling that Covid-19 situation would be under control. Dr. Hanby performed my Mom's right total hip replacement without complications on June 15th. She spent the week in the hospital and was cared for flawlessly. Keith managed to check on her personally a couple of times and take her a few things she needed since I was not able to visit. While all of this seems pretty routine, I want to also provide some background on a vascular condition my mother was born with and is the oldest person we know of that has the rare condition. She has Klippel Trenaunay Syndrome, a rare congenital vascular disorder. The affected limb is typically longer, larger, warmer than usual as well as softer bones. The affected limb/part of body typically has port wine stains, varicose veins, malformed veins/blood vessels. There is no cure and treatment is essentially non-existent. She has worn a custom compression leotard for the past nearly 50 years to minimize extreme edema and pain. She can bleed and/or clot at the same time which of course causes extreme risk for any surgery. My Mother's entire right side from her toes to her waist are affected. This was anything but a routine procedure. When we met with Dr. Hanby back in February, he indicated Mom was a...

Continual Gratitude

I have been a patient of Dr. Deimel's for only a short time, because he is efficient, caring & knowledgeable I want to express my continual gratitude for him.

Judy Cunningham

Ozark Orthopaedics
5
2018-09-05T15:28:16+00:00

Judy Cunningham

I have been a patient of Dr. Deimel's for only a short time, because he is efficient, caring & knowledgeable I want to express my continual gratitude for him.

Thank You!

I just wanted to send my compliments to both Dr. Pleimann and his nurse, Megan--  I broke my leg a few weeks ago and Dr. Pleimann was just great, and I've since had occasion to contact Megan with questions a couple of times and she's gotten back to me immediately with good info and a wonderful pleasant and professional manner.....thanks so much, it's made my recuperation so much easier!

Sarah H.

Ozark Orthopaedics
5
2018-08-20T17:25:16+00:00

Sarah H.

I just wanted to send my compliments to both Dr. Pleimann and his nurse, Megan--  I broke my leg a few weeks ago and Dr. Pleimann was just great, and I've since had occasion to contact Megan with questions a couple of times and she's gotten back to me immediately with good info and a wonderful pleasant and professional manner.....thanks so much, it's made my recuperation so much easier!

Thank You for Your Excellent Care

I wanted to personally thank you for your excellent care. As you remember, I had lived with chronic pain for a very long time. The physical therapists have helped me immensely. Katie Eastman was very attentive and compassionate. She has provided me with instructions for that exercises that I can continue at home. She was very intuitive. When something was difficult for me she substituted something else that was equally appropriate. I am sleeping much better without the constant pain. The other employees were very gracious and helpful too, you should be very proud of them!

Jody C.

Ozark Orthopaedics
5
2018-07-05T19:11:46+00:00

Jody C.

I wanted to personally thank you for your excellent care. As you remember, I had lived with chronic pain for a very long time. The physical therapists have helped me immensely. Katie Eastman was very attentive and compassionate. She has provided me with instructions for that exercises that I can continue at home. She was very intuitive. When something was difficult for me she substituted something else that was equally appropriate. I am sleeping much better without the constant pain. The other employees were very gracious and helpful too, you should be very proud of them!

Thank you

Thank you for taking your time to listen and consider best solutions for my neck and shoulder pain. Your referral for treatment at the Bentonville office was a perfect answer for my return to good health.

Rita S.

Ozark Orthopaedics
5
2018-07-05T19:09:56+00:00

Rita S.

Thank you for taking your time to listen and consider best solutions for my neck and shoulder pain. Your referral for treatment at the Bentonville office was a perfect answer for my return to good health.

Talented and Gifted Surgeon

I want to say thank you to Dr. Thomas Coker for performing an excellent total knee surgery for me. I am resuming my activities, but without agonizing pain. You are a talented and gifted surgeon that's given me back my mobility. I pray you continue restoring other people's lives. God bless you.

Cheryl

Ozark Orthopaedics
5
2018-03-29T16:37:08+00:00

Cheryl

I want to say thank you to Dr. Thomas Coker for performing an excellent total knee surgery for me. I am resuming my activities, but without agonizing pain. You are a talented and gifted surgeon that's given me back my mobility. I pray you continue restoring other people's lives. God bless you.

Thank you!

Dr. Deimel & Team,

I can’t thank all of you enough for getting me to the starting like healthy at the Boston Marathon.  I beat my time last year by 13 minutes!  I appreciate Dr. Deimel & everyone at your Bentonville office for taking suck good care of me!

Art D.

Ozark Orthopaedics
5
2017-08-09T19:44:33+00:00

Art D.

Dr. Deimel & Team, I can’t thank all of you enough for getting me to the starting like healthy at the Boston Marathon.  I beat my time last year by 13 minutes!  I appreciate Dr. Deimel & everyone at your Bentonville office for taking suck good care of me!

Very professional, accurate diagnosis

Dr. Henley does not waste time & takes care of the problem without any nonsense or unnecessary visits. I was in pain, but have no pain after surgery. They know what to do, and you'll have no fears. Dr. Henley told me what to do and was accurate in all he told me.

John

Ozark Orthopaedics
5
2017-04-14T16:42:06+00:00

John

Dr. Henley does not waste time & takes care of the problem without any nonsense or unnecessary visits. I was in pain, but have no pain after surgery. They know what to do, and you'll have no fears. Dr. Henley told me what to do and was accurate in all he told me.

Thank you again…

Dr. Deimel, I wanted to thank you AGAIN for helping my daughter Gracie Martin EDS 3 & 4.  You taking the time you did to see something wasn’t normal and sending her to Mayo changed her life.  We all keep you close in our prayers.  Though at the moment there is no cure,  just validating what was happening with her is HUGE.  I’m so thankful your life decisions intersected with her life.  You ARE making a huge difference.

Just a thankful mama!

Rhonda

Ozark Orthopaedics
5
2017-03-23T17:07:44+00:00

Rhonda

Dr. Deimel, I wanted to thank you AGAIN for helping my daughter Gracie Martin EDS 3 & 4.  You taking the time you did to see something wasn’t normal and sending her to Mayo changed her life.  We all keep you close in our prayers.  Though at the moment there is no cure,  just validating what was happening with her is HUGE.  I’m so thankful your life decisions intersected with her life.  You ARE making a huge difference. Just a thankful mama!

So Thankful For All You Have Done

Dear Dr. Deimel,
I have to tell you I had an opportunity to do a consult on a patient. She made my day when she was saying such high praise of the wonderful physician and person you have become. It was truly wonderful to hear her praise of your bedside manner, professionalism, and caring for her. She gushed with praise, and I thought back to how I could see that coming as you were a truly wonderful, young physician during your years of training. It did my heart good to see this woman so thankful for all you have done for her. Keep up the good work.

Mark Christopherson, M.D.

Ozark Orthopaedics
5
2016-12-29T20:55:53+00:00

Mark Christopherson, M.D.

Dear Dr. Deimel, I have to tell you I had an opportunity to do a consult on a patient. She made my day when she was saying such high praise of the wonderful physician and person you have become. It was truly wonderful to hear her praise of your bedside manner, professionalism, and caring for her. She gushed with praise, and I thought back to how I could see that coming as you were a truly wonderful, young physician during your years of training. It did my heart good to see this woman so thankful for all you have done for her. Keep up the good work.

I Am So Grateful

Dr. Deimel,
Just a note to say “thank you” for all your support and generous donation. I am so grateful God put you in my path of care which determined an accurate diagnosis quickly. So blessed your experience got me to a sarcoma specialist quickly!
Ozark Orthopaedics
5
2016-12-29T20:53:30+00:00
Dr. Deimel, Just a note to say “thank you” for all your support and generous donation. I am so grateful God put you in my path of care which determined an accurate diagnosis quickly. So blessed your experience got me to a sarcoma specialist quickly!
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Ozark Orthopaedics